Delivery

It depends on whether you purchased directly through our website or a partner site. Our orders are delivered in 2 - 3 working days (including Saturday) from dispatch.

We don't offer overseas shipping, UK only.

We use Royal Mail 2nd Class, DPD, and UPS for our standard delivery orders, but shipping carriers vary depending on the brand.

Returns

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. You have 14 days after receiving your item to request a return directly to ourselves, and partner brands have their own policies too.

Do not accept any goods damaged in transport - notify us immediately and we will arrange for a replacement to be sent out at no extra cost. Unfortunately if you accept them then we cannot be liable for any additional costs.

Our partner brands have varying returns policies so please visit and contact them directly to find out more.

Product

We link to partner brands to refer potential customers and earn commission from your purchases, helping us to keep the lights on and this website running. These products are clearly marked up as 'Buy from retailer' and links with an asterisk*.

Customer support

0800 014 8127

Send a message

info@memoryfoampillows.co.uk